Shipping Policy

aruvella ships garden tools according to the shipping options and rates shown at checkout.

Order Processing

Most orders are processed within 1-3 business days. Processing may take longer during high-volume periods or if order verification is needed.

Estimated Transit

Estimated transit time is usually 7-15 business days after shipment. Delivery timing may vary based on destination, carrier activity, weather, customs review, and other conditions outside our control.

Tracking

When tracking is available, tracking information will be sent by email after shipment.

Wrong Address or Failed Delivery

Please review your shipping details before checkout. If an address is incorrect, contact service@aruvella.com immediately. We cannot guarantee changes after processing begins.

Lost or Delayed Parcels

If tracking has not updated for an unusual period, contact us and we will help review available carrier information.

Customs and Duties

Where applicable, import duties, taxes, or customs charges may be determined by local authorities and are not always included in product or shipping prices.