Terms and Conditions
Terms and Conditions
Brand Name: aruvella
Legal Company Name: Chongqing Huazong United Technology Development Co., Ltd.
Business Address: Rooms 17-1, 17-2, and 17-3, No. 65 Jianxin North Road, Guanyinqiao Subdistrict, Jiangbei District, Chongqing, China
Customer Support Email: service@aruvella.com
aruvella is owned and operated by Chongqing Huazong United Technology Development Co., Ltd.. Chongqing Huazong United Technology Development Co., Ltd. is the seller of record for purchases made through aruvella.com.
Use of This Website
By using aruvella.com or purchasing from aruvella, you agree to these terms and all policies referenced on the website. Please do not use the website if you do not agree with these terms.
Products and Orders
Product descriptions, prices, availability, and promotions may change without notice. An order is not accepted until it is confirmed and processed. We may cancel or refuse orders when required due to inventory issues, payment problems, suspected fraud, incorrect information, or other reasonable business reasons.
Pricing and Payment
Prices are displayed on the website and payment is processed through Shopify Checkout. Available payment methods are shown at checkout.
Shipping
Orders are typically processed within 1-3 business days after payment is confirmed. Estimated delivery time is 7-12 business days after dispatch. Shipping costs and available methods are displayed or calculated at checkout.
Returns and Refunds
Eligible products may be returned within 30 calendar days after delivery. Approved refunds are issued to the original payment method within 5-10 business days after the returned item has been received and inspected. For damaged, defective, incorrect, or materially different items, contact service@aruvella.com for assistance.
Cancellations
Orders may be cancelled before shipment if fulfillment can be stopped in time. Once shipped, the order must follow the return process.
Customer Support
For order help, product questions, shipping issues, returns, refunds, or policy questions, contact service@aruvella.com.